Safety5 Warranty Programme
Frequently Asked Questions
You can click Here to view the SAFETY 5 FAQs
Safety5 Premium Warranty Programme
You can click Here to view our SAFETY 5 Premium Warranty Programme Terms & Conditions.
Please note that there are 2 T&Cs:
1. New T&C for items purchased 14 April 2023 onwards click here.
2. Old T&C for items purchased before 14 April 2023 click here.
Safety5 Product Failure Warranty Programme
You can click Here to view our SAFETY5 Product Failure Warranty Programme Terms & Conditions.
*Consumer Electronic products for 5 years
*IT products for 3 years.
Please note that there are 2 T&Cs:
1. New T&C for items purchased 14 April 2023 onwards click here.
2. Old T&C for items purchased before 14 April 2023 click here.
Premium Package (retail price + 19%)
1. Product Failure
2. Protection from Theft, Fire and Flood
3. Accidental Damage (within 1 year from date of purchase)
*For Safety5 Warranty Service, Claim or Enquiry:
OFFICE WORKING HOURS
Monday to Friday daily, from 9.30am to 6.30pm.
Close on every Saturday, Sunday & Public Holidays.
Email address: [email protected]
Contact number: 6733 4901
*For Online Customers (Available only for Non Best OCBC Platinum Card Holders)
You may select either from the 2 options (Product Failure 16% additional or Premium Coverage 19% additional) in the product page upon placing your order.
**Extended warranty coverage is valid only for residential and non-commercial usage. Others Terms and Conditions Apply
