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Safety5 Warranty Programme

Frequently Asked Questions

You can click Here to view the SAFETY 5 FAQs

Safety5 Premium Warranty Programme
You can click Here to view our SAFETY 5 Premium Warranty Programme Terms & Conditions.

Please note that there are 2 T&Cs:

1. New T&C for items purchased 14 April 2023 onwards click here.

2. Old T&C  for items purchased before 14 April 2023 click here.

Safety5 Product Failure Warranty Programme
You can click Here to view our SAFETY5 Product Failure Warranty Programme Terms & Conditions.
*Consumer Electronic products for 5 years
*IT products for 3 years.

Please note that there are 2 T&Cs:

1. New T&C for items purchased 14 April 2023 onwards click here.

2. Old T&C  for items purchased before 14 April 2023 click here.

Premium Package (retail price + 19%)

1. Product Failure

2. Protection from Theft, Fire and Flood

3. Accidental Damage (within 1 year from date of purchase)


*For Safety5 Warranty Service, Claim or Enquiry:

OFFICE WORKING HOURS

Monday to Friday daily, from 9.30am to 6.30pm.

Close on every Saturday, Sunday & Public Holidays.

Email address: [email protected]

Contact number: 6733 4901


*For Online Customers (Available only for Non Best OCBC Platinum Card Holders)
You may select either from the 2 options (Product Failure 16% additional or Premium Coverage 19% additional) in the product page upon placing your order.

**Extended warranty coverage is valid only for residential and non-commercial usage. Others Terms and Conditions Apply

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