Collection and Delivery Services

Collection and Delivery Services

Online Click & Collect and Delivery Services
 

Service Charges Delivery Time Delivery period 
Click & Collect FREE 3 Days after purchase

Monday - Sunday
(Include Public Holidays)
Standard Delivery Order Above $200 - FREE
Order Under $200 - $10
3 to 14 days upon purchase

Monday - Sunday 
(Include Public Holidays)
*
Delivery on Weekend & Public Holidays
may not be applicable for certain suppliers.

 
Express Delivery $30 6:30 pm to 10:30 pm
- Same day delivery for orders placed before 3:30 pm
- Next day delivery for orders placed after 3:31 pm

Monday - Sunday 
(Include Public Holidays)


Click & Collect 

  • Click & Collect can be made at all retail outlets including BEST Online Store.
  • You may collect your stocks 3 days (including Public Holidays and weekends) after the purchase date at the store of your choice (Exclude Pre-Order items & Product with Installation). The collection will be subjected to stock availability.
  • Please present your E-Sales Order email/print out and NRIC/Photo ID/Passport to our Staff upon collection of your item/s for verification purposes.
  • Items purchased online may not be in stock even after order confirmation.
  • If we are unable to fulfill your order, our Customer Service Executive will contact you to offer an alternative product or advise a full refund.
  • Should there be another person who is collecting on your behalf, an authorized letter have to be presented at the point of collection. We may request a copy of E-Sales Order email/print out and authorized person's NRIC/Photo ID/Passport for verification purposes.

 

Standard Delivery

  • Delivery within 3 to 14 days upon purchase.
  • There will be a delivery charge of $10 for purchases of less than $200
  • Delivery on Weekend & Public Holidays may not be applicable for certain suppliers.
  • The customer has to take note for Delivery to Condominium is subjected to its Management discretion.
  • There will be a $10 charge for rescheduling of delivery due to rejected delivery by the building Management or no one being at home at the date and time of delivery (as stipulated in the delivery order) to receive the goods.

 

Express Delivery (Same Day Delivery) is subjected to these terms & conditions:

  • Express Delivery applicable for selected TV, Fridge, Washer & Dryer.
  • Place your order before 3:30 pm and enjoy same day delivery on eligible products* (subject to stocks availability in our warehouse).
  • Search for products with Express Delivery icon and proceed to checkout. Select Express Delivery as your delivery option.
  • There will be a $30 charge for Express delivery & Timing will be from 6.30 pm to 10.30 pm.
  • Orders placed after 3:31 pm will be scheduled to deliver the following day 6.30 pm to 10.30 pm.
  • The customer has to take note for delivery to Condominium is subjected to its Management discretion.
  • There will be a $30 charge for rescheduling of delivery due to rejected delivery by the building Management or no one being at home at the date and time of delivery (as stipulated in the delivery order) to receive the goods.
  • Express Delivery is applicable with Disposal service.
  • Express Delivery is not applicable to Wall Mount Service.
  • Express Delivery is not applicable for combining products that are not eligible.

 

Agent Delivery Services

Service Additional Charges Operation Hours
KADEKA
Agent Delivery
Carry up/down staircase or no lift access, additional S$30 to pay to the delivery agent.
Subsequent next 2 level up/down, additional S$30 to pay to the delivery agent.
*All payment must be made by Cash to the delivery agent.
Monday – Friday: 9am-6pm. Saturday: 9am-1pm.
*Deliveries within Singapore island only. Additional charges will be charged for deliveries to Jurong Island and restricted area in Sentosa.
Hitachi
Agent Delivery

Delivery/Disposal location is not accessible by lift or deemed hazardous or delivery required hand-carry to a location for more than 8 steps of stairs, additional S$80-S$200 or more to be pay to the delivery agent.
*Re-scheduled delivery or cancellation or transporting of product(s) from scheduled location to another location shall be borne by customer.
Others terms and conditions apply. Click here

Monday – Friday: 11am-3pm or 4pm-8pm.
(Exclude Sunday and Public Holidays/ Public Holiday Eve(s))
*Delivery address must be accurate and authorized personnel will be home to receive the good(s).

 

 

Retail Store Delivery Services
 

Buy Today, Delivery Today

Do you want your appliances delivered on the same day**! Simply purchase your electrical/ electronic items before 4 pm and add $10 onto your usual delivery fee of $30*. Drop by any of our stores for more details. 

*The delivery fee is waived for minimum purchases of $2,000 and above, and a minimum of $200 and above for BEST-OCBC Platinum card members.

**Terms and Conditions apply. (*Not applicable for BEST Online Store)

 

How about a Night Delivery?

Do you need your appliance(s) to be delivered after work? Just place your order, add $10* onto your usual delivery fee of $30, and we will deliver them the following night! Night delivery starts at 6.30 pm until 10:30 pm**. Drop by any of our stores for more details.

*The delivery fee is waived for minimum purchases of $2,000 and above, and a minimum of $200 and above for BEST-OCBC  Platinum card members.

**Terms and Conditions apply. (*Not applicable for BEST Online Store)

 

BEST Denki (Singapore) Pte Ltd reserves the right to amend, delete or add to any terms and conditions from time to time without prior notice.
Other terms and conditions apply, click here to check our Sales terms & conditions.